Privacy policy

01Who processes the data

The data controller is creative home 10l10. For any question about your data, write to leads@10L10.ru.

This policy covers the 10l10 website in Russian and English. Links to project and other company websites lead to resources with their own rules, which we are not responsible for.

02What data we receive

Enquiries and emails.

• The “get in touch” form sends what you enter to our server: your name, a contact for our reply and a description of the task, plus the language and address of the page you sent it from. The server immediately forwards the enquiry to the 10l10 team chat in Telegram and does not store it.
• To protect against spam, the server counts enquiries from one IP address over 10 minutes. The address itself is not stored: the count uses a one-way keyed hash that changes every day.
• If an enquiry does not go through, the form offers to send the same text by email. From an email we receive what you choose to include.

Visit statistics. To understand which pages are useful, the site sends anonymised information about each view to our own server: the page address without parameters, the domain you came from, campaign tags (utm), browser language, screen size, active time on the page, and the device type, browser and operating system in generalised form.

03What we do not do

• We do not use cookies for analytics or advertising and do not keep a persistent visitor ID.
• We do not store your IP address or full User-Agent string. To count daily unique visitors, the server derives a one-way keyed hash from them; it changes every day and cannot be turned back into the address.
• We do not use third-party counters, advertising pixels or social widgets; fonts and images are served from our own server.
• We do not sell data or share it for advertising.

04Why we use the data

• To answer enquiries and to discuss and run projects. The basis is your request and the preparation or performance of a contract.
• To improve the site using aggregated visit statistics. The basis is our legitimate interest, and you can opt out at any time.
• To keep the site working and secure.

05Storage in your browser

• If you turn off statistics, your browser remembers only that choice (the “10l10.analytics.disabled” entry in localStorage).
• You can delete this entry by clearing the site data in your browser settings.

06How long we keep data

• Detailed visit records are deleted after about 90 days. They may remain in server backups until those backups expire.
• Enquiries in the Telegram team chat and email correspondence are kept as long as your request or project needs them, or as long as the law requires.
• Spam-protection counters stay only in server memory, for no longer than 10 minutes.

07Who receives the data

Only 10l10 team members who need the data for their work can access it. It is also processed by services the site cannot work without:

• the hosting provider whose servers run the site and statistics;
• Telegram, which delivers enquiries from the form to our team chat; Telegram’s servers are outside Russia, so sending the form is a cross-border transfer of data;
• your email service and ours, for correspondence.

We may disclose data when lawfully required by public authorities.

08How to turn off statistics

Statistics are not collected if your browser sends the “Do Not Track” or “Global Privacy Control” signal. You can also turn them off with the button below; the choice is kept in this browser.

09Your rights

You can ask what data we hold about you, have it corrected or deleted, withdraw consent and object to processing. Write to leads@10L10.ru and we will reply within 10 working days. If you believe we are violating your rights, you can complain to Roskomnadzor or to the supervisory authority in your country.

10Changes to this policy

If we change how we process data, we will update this page and the date at the top.